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Mobile app

Is there a live dispatch map?

Yes — in the mobile app. Not on the web.

The live map is a mobile feature. It shows the day's visits plotted and lets a technician see what's near them. There is no map view in the web app.

On the web, dispatch is done from the calendar — assigning visits to people, seeing who's loaded and who isn't, and asking the assistant who's free or who's closest.

Proximity is straight-line distance, used to re-order stops by how near they are to each other. It is not driving distance, there are no turn-by-turn directions, and there are no ETAs. It gets you a sensible running order; your driver still picks the roads.

Because the map needs mobile, and mobile isn't on the stores yet, this is worth planning around rather than assuming.

Still stuck?

Reply to any email from us, or send one to hello@gruvik.com. A person reads it.

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